About Your Security and Privacy
This Privacy and Security Policy («Privacy Policy») forms an integral part of the Terms and Conditions («Terms and Conditions») of the Softwhale Website («Website»), which governs your usage of this Website. The Terms, including this Privacy Policy, are subject to revision by Softwhale («Softwhale») at any time by publishing the updated Terms on this Website.
Payment Transactions
To safeguard your transactions, Softwhale has implemented robust measures to maximize the security of financial operations conducted on this Website. Payments are processed using highly secure systems, ensuring the encryption of your sensitive data during transmission in secure mode. If your device operates behind a firewall, the Secure Socket Layer (SSL) functionality of your browser may be obstructed, potentially hindering payment processing. In such cases, you may opt for payment processing without SSL by selecting the «Non-Secure» option displayed on the screen—this decision remains solely yours.
Should you feel uneasy about transmitting sensitive data online, you can choose to submit your information via mail instead.
Encryption Practices
In certain scenarios, you are given the choice to operate in either secure (SSL) mode or non-secure mode. If an unresolvable firewall issue arises, you may proceed with the non-secure mode at your own discretion and risk.
Additionally, encryption technologies and software are subject to varying legal restrictions across different jurisdictions. It is your responsibility to ensure compliance with local laws regarding encryption tools. Softwhale does not assume liability for verifying your adherence to such regulations.
PLEASE NOTE: DESPITE ALL PRECAUTIONS TAKEN BY YOU OR SOFTWHALE, ABSOLUTE SECURITY ON THE INTERNET CANNOT BE GUARANTEED. SOFTWHALE DISCLAIMS ANY ASSURANCE OR WARRANTY REGARDING THE SECURITY OF INFORMATION TRANSMITTED TO THIS WEBSITE. ANY DATA YOU SHARE IS AT YOUR OWN RISK.
Information We Collect, How We Use It, and Your Choices
This Website may request and collect various types of information from you, including personally identifiable details. Such data is collected to provide you with enhanced services or to fulfill the specific requests you make. Examples of collected data include membership details (e.g., name, address, email, phone number) and security identifiers.
Information provided to this Website is processed and stored on servers located in multiple countries, including the United States and Canada. Security identifiers are not shared with third parties, affiliates, or associated entities.
Use of Cookies
Cookies are employed across various sections of this Website. In most cases, the use of cookies is optional, and declining them may only affect conveniences such as session continuity or seamless re-authentication during current or future visits. Both Persistent and Per-Session (Transient) Cookies may be used, with differing implementations, functionalities, and effects depending on the service.
Softwhale’s policy ensures that cookies do not carry personal information (such as names, email addresses, or payment details) or login credentials that enable unauthorized access to such information on Softwhale servers. All personal, transactional, and security data are securely stored on Softwhale’s protected servers and managed as described in the «Information We Collect, How We Use It, and Your Choices» section above.
General Web Server Security
All personal information collected on the Website, including names and addresses, is safeguarded by robust firewall protections. Advanced security protocols are implemented to defend your data against external threats, including hacking attempts or unauthorized access.
External Links
This Website contains hyperlinks to external sites. Softwhale is not accountable for the terms or privacy practices of these third-party websites. You are encouraged to review their privacy policies and terms of service before engaging with them.
Legal Obligations
Softwhale cooperates with law enforcement and other authorities to uphold legal standards. As necessary, and at its sole discretion, Softwhale may disclose your information to law enforcement agencies or government entities in connection with investigations into fraud, intellectual property violations, or other unlawful activities that may expose Softwhale, its partners, or you to legal risk.
Contacting Us
For any concerns, complaints, or inquiries regarding privacy, please contact us at legal@softwhale.dev or via the provided contact form. We aim to address all queries within 30 days.